Shipping Policy

Shipment processing times

All Orders are processed within 5-10 business days.
Orders are not shipped or delivered on weekends or holidays.
If We are experiencing a high volume of orders, shipments may be delayed by a few days.
If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipping rates & delivery estimate

Belgium

Standard shipping 5 €

Free shipping on orders over 150 €

Netherlands, France, Germany and Luxembourg

Standard Shipping 12 €

Free shipping on orders over 200 €

Spain, Italy, Greece and Portugal

Standard Shipping 14 €

Free shipping on orders over 200 €

Estimated delivery time: 5-10 business days
Delivery delays can occasionally occur.
La Querencia ships to Belgium, the Netherlands, France, Germany, Luxembourg, Spain, Italy, Greece and Portugal.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s).

Damages

Laquerenciashop.com is not liable for any products damaged or lost during shipping.

If You received Your Order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

If you have any questions about this Shipping Policy, You can contact Us:

Phone number: +32 0471 10 70 12

or by visiting this page on our website: https://www.laquerenciashop.com/contact